Who we are
SuperCat Solutions partners with companies to help them eliminate paper sales materials, increase sales, work faster, and reduce expenses.
We're passionate about creating beautiful, reliable, easy to use software and going the extra mile to meet our clients' needs with excellence and integrity.
We're committed to design excellence and ease of use. We will provide real customer value and service even if it means not maximizing profit. We have no tolerance for dishonesty, especially in the sales process.
SuperCat’s core product was created after watching sales reps struggle to sell products using paper catalogs and loose sales sheets. In September 2010, just five months after the iPad was introduced, a home furnishings company used eCat to replace over two tons of expensive and difficult to manage paper sales materials. This radically changed the way that company sells to this day. So SuperCat Solutions was founded in 2011 to help other manufacturers and product distribution companies accomplish the same thing.
How we work
SuperCat Solutions consults with clients, then configures software services to meet their specific needs. Our team’s practical business experience and technical expertise positions SuperCat to both understand and meet the needs of product distribution and sales organizations.
eCat is an iPad based interactive electronic catalog and order taking tool that puts everything sales teams need in one easy-to-use iPad app that's fully functional without an Internet connection. eCat was designed specifically to help sales reps quickly and efficiently match products to customer needs, share product information, and write orders. Many companies in the furniture, lighting, gift, housewares, clothing, grocery, and other industries have found eCat to be the perfect tool for their outside sales teams
eCat Online is a web site service for companies that already use eCat. It enables customers and team members to browse online catalogs customized to their specific needs. They can use eCat Online to check inventory, email product information, place orders, and more - using any Internet connected device they prefer. Closed sites, user enrollment, and B2B shopping cart options are available for eCat Online. Because eCat Online uses already available data for the web sites, implementation is fast and maintenance requires little to no effort.
eCat Online Portal is a sales portal companion to eCat Online that provides sales teams and their customers self-serve access to detailed order status and invoice history. A dashboard shows summary sales information by territory, product, and customer with drill-down access to details. The portal service closely integrates with the eCat iPad app.
The high level of service is one of the reasons why Feiss-Monte Carlo went with SuperCat. It is no fly-by-night organization and offers the type of support we were looking for. The guys at SuperCat have years of experience and are settled professionally. They are not only true to their words, but they’ve exhibited that truth through their actions. They go above and beyond to provide support. SuperCat is top notch.Joe Belkevich, VP, Feiss Lighting/Monte Carlo Fan Company
Butler Specialty has three core values: responsiveness, integrity and great product design. SuperCat shares those core values. SuperCat is known for doing what they say they are going to do and delivers a very high level of customer service. I don’t take that for granted and neither do my customers. They also have a great product design, which is continually being improved with updates. It is important to evolve – very important.Monty Sihweil, President, Butler Specialty
SuperCat’s level of customer service is excellent. They jumped on our requests and started working on them right away. They are honest about the time frame – which is appreciated. The time scheduling and the customer service have been excellent. SuperCat’s team is easy to work with and they are incredibly responsive and accommodating.Bill Fraser, VP, Bassett Mirror Company
SuperCat’s support is amazing. The extremely high level of customer service at SuperCat has made all the difference. They are very patient and responsive to our needs. There may be slightly less expensive apps out there, but you can’t compete with this level of service. You get what you pay for!Joel Stern, VP of IT, Godinger Silver Art