Emailing Product Information

Use eCat's product email feature to do things like... #

  • Send photos, pricing, and other product related information to customers
  • Send proposals and Maybe lists to customers for followup
  • Email new item photos and info to buyers who can't make it to a trade show

Here's how... #

1) Start #

Tap Actions -> Email Product Info

UserHelp ActionsPopover
UserHelp EmailTypes

2) Select products #

Tap images in the grid view to select items to email.

While in selection mode, navigate freely among Collections, Product Types, SmartLists, MyLists and Customer Lists.

Search for items using the search box or use Filters to narrow the product selection.

To email all items in the list currently being viewed, tap 'Select All'.

Tap checked photos to deselect items.

UserHelp SelectEmailItems

3) Finish up #

After making all product selections, tap 'Done' at the top right and eCat will create the email. Just fill in the email address(s) to which to send the email, edit the message if desired, then tap 'Send'.

UserHelp HTML Email

Feature tips #

  • Select the appropriate price level before creating the email. Emails show pricing at the price level currently selected in eCat. To email product information without prices, just tap 'Hide prices' under settings before creating the email.
  • Products are shown in the email in the order in which they are selected.
  • If the same set of products might possibly be sent again, consider saving them to a MyList first. The items can then be easily be re-sent by viewing the list and using the 'Select All' option when creating the email.
  • Use the HTML format email to send as many photos as necessary, up to several hundred in a single email. The PDF email options have nicer layouts, but to keep the email attachment size reasonable are restricted in the number of products that can be emailed.
  • HTML email recipients can click thumbnails in the email to download a nicely formatted printable tear sheet with product information and a high resolution product image. These are great for pre-selling, planning displays, etc.