Your ultimate game plan for a smooth, high-energy, and results-driven day at any trade show or market event! 🚀
 

For Administrators #

1. 👨‍💻 Final Tech Checks Before the Doors Open #

• Make sure your product and pricing files are fresh and flawless. Using the eCat FTP site? Double-check that all uploads completed without errors — including inventory, images, pricing, customers, and sales files.

  🔗 Import Status Report
   

• Confirm payment processing is switched on and humming (if using SuperCat payments).

  🔗SuperCat Credit Card Support
   

• Scan test and iPad check! Ensure every device is scanner-ready by pairing each one with its dedicated iPad. The 1:1 setup guarantees a smooth performance and avoids pairing issues. Also, confirm that all iPads are fully charged and ready for action.

  🔗 How to Test Your Scanner
   

Pro Tip: Ensure each user has their own iPad (i.e., one user per iPad). Multiple users on one iPad can lead to data corruption and loss.

• Spot-check sign-in access for every rep.
• Perform a manual eCat sync that morning — it guarantees offline access to everything.
• If your team is set up to use shared orders, make sure it’s been tested well in advance — this isn’t something to turn on last-minute.
• Ensure user groups have access to necessary presentations, flipbooks, and library materials.
   

💡Why it matters: When everything’s powered, synced, and ready, your reps hit the ground running — no hiccups, no delays, just selling!
 

2. 🧠 Morning Team Huddle Prep #

• Go over team coverage and assign roles — who greets, who demos, who enters orders.
• Ensure all sales tools are market-ready (Smart Lists, digital catalogs, and flipbooks are up).
• Revisit VIP appointments, showroom walk-throughs, and any time-sensitive plans.
   

💡Why it matters: Establishes clear expectations and synchronized priorities, leading to a smoother and more coordinated team experience.
 

3. 📊 Monitor Engagement and Tech Support #

• Be the tech-savvy hero — ready to fix logins, syncs, or glitches fast, or loop in our SuperCat Support team to jump in if needed.
• Encourage real-time feedback and flag blockers immediately.

• If your team has already enabled and trained on shared orders, make sure reps are confident using SuperCat’s Sharing Orders feature for seamless handoffs.

  🔗 Sharing Orders in eCat
   

💡Why it matters: Being agile on the floor keeps everything moving — no bottlenecks, no breakdowns...
 

4. 📃 Capture Daily Insights #

• Use debrief forms or shared voice notes to gather insights from reps. The sales portal can provide valuable insights.

  🔗Market Reports

• Collect common issues and themes for post-show refinement.

Tip: Once you've gathered post-market feedback from your team and reps, be sure to share it with SuperCat Solutions through our feedback loop at Feedback@supercatsolutions.com. Your insights help shape future improvements and platform enhancements.

• Don’t forget morale — shout out rep wins and highlight high-impact moments!
   

💡Why it matters: A few quick notes today can spark sharper strategy and stronger follow-up tomorrow.
 

For Sales Reps #

1. 📲 Tech Readiness #

• First thing in the morning — run that eCat sync! Make sure you’ve got the freshest files.
• Log into eCat and make sure everything’s working smoothly.
• Confirm you’ve got access to customers, Smart Lists, My Lists, and product catalogs.
• Pair and test your scanner. Pack extra chargers or battery packs — you’ll thank yourself later.

• Fine-tune your setup: sort products, adjust price views, toggle contract rates — make eCat work your way. 

  🔗eCat Settings

Pro Tip: The settings menu allows users to sort products in quick view, adjust price levels, filter by trade name, toggle contract rates, or show/hide previous sales info.

• Know where your sales docs, PDFs, and presentations are stored and ready to go.

  🔗Sharing Product Info
   

💡Why it matters: You’re faster, sharper, and more in control when your tools are ready to go.
 

2. 🧬 Buyer Engagement Tactics #

• Lead with stunning digital flipbooks or a sharp Smart List.

  🔗Using eCat flipbook feature 
  🔗Working with eCat lists

• Lock in buyer details early. Add favorite items to their customer list for a personalized touch.

  🔗 Working With Customers 
  🔗Customer Sales Summaries 
  🔗Securely Capture Credit Card Information

• Use Group Scanning to showcase product variations in seconds.
  Note: Only use this feature if it’s been set up and tested well in advance— this isn’t something to turn on last-minute.
   

• Master eCat filters with precision, filter by:

  • Collections and trade names
  • “Has purchased” or “Has not purchased”
  • “User-initiated filtering
  • Creating custom filters

  Filter by collection, tradename, past purchase history, or set up custom views to drive better conversations. These filters help tailor your catalog for each customer, boosting relevance and sales efficiency to drive that conversation.

  🔗 Using eCat for 'Smart Selling’
   

💡Why it matters: You’re not just showing product — you’re building an experience buyers remember.
 

3. 📒 Order Entry Tips #

• Kick off Market Commitments during your conversation, while interest is hot.

  🔗Capturing Commitments/Interests

• Tag notes, favorite items, and use Smart Lists to create momentum for post-market follow-up.

• Double-check all order details before hitting submit!

  🔗Writing & Managing Orders
   

💡Why it matters: Speed and precision at the order stage leave buyers impressed — and ready to close.
 

4. 📅 End-of-Day Wrap-Up #

• Capture key takeaways and top convos before they fade.
• Report any product hiccups, pricing surprises, or new feature asks.
• Flag any blockers or questions to your team lead to ensure smooth prep for the next day.
• Utilize the dashboard: Access quick insights by territory, product, or customer — super helpful for planning tomorrow’s moves, particularly for reps and company management to view sales information for all customers they manage.

Unlock eCat Sales Portal Power:

• Let buyers self-serve on orders and invoices.
• See deep customer histories, preferences, and buying signals.
• Enable customer dashboard links for lightning-fast access from eCat.
• Make the portal work for you — streamline follow-up and wow your buyers!
   

💡Why it matters: Speed and precision at the order stage, leaving buyers impressed — and ready to close.
 

👋 Bonus Tips for Showroom Success #

• Fuel up! Hydration and snacks matter.
• Celebrate big AND small wins — momentum breeds motivation.
• Be a team player — share what’s working, lend a hand, and ride the market day wave together.

With SuperCat Solutions, your team is sharper, faster, and ready to shine — right where the market magic happens. ✨
 

⏭️ What’s Next? #

Want to transform your day’s wins into long-term sales? Check out our upcoming guide: “Post-Market Power Moves.” Stay tuned for our next guide.